1. Sizing & Fit
What is the difference between “Player Version” and “Fan Version” jerseys?
- Player Version: Designed with the exact tech the pros wear on the pitch. It features a slimmer, athletic fit and heat-pressed logos to reduce weight. We recommend sizing up if you prefer a looser fit.
- Fan Version: Built for comfort and daily wear. It has a more relaxed, standard fit with embroidered crests for durability.
I’m between sizes. Which should I choose? Check the size chart on the product page. For gym gear and “Player Version” kits, we usually recommend going one size up for a comfortable fit. For “Retro” or “Fan Version” kits, your standard size should work perfectly.
2. Shipping & Delivery
How long does delivery take?
- Lagos Orders: 1–2 business days.
- Nationwide (Outside Lagos): 3–5 business days depending on your location.
- Pre-orders: Specific timelines will be mentioned on the product page.
How can I track my order? Once your order is dispatched, you will receive a tracking number via email or WhatsApp. You can use this to monitor your gear’s journey to your doorstep.
3. Payments & Security
What payment methods do you accept? We accept all major Nigerian debit cards, bank transfers, and USSD via our secure payment partners (Paystack/Flutterwave).
Is it safe to shop on Acesportwears.com? Yes. Our website uses SSL encryption to ensure your personal data is protected. We do not store your card details; all transactions are handled by PCI-compliant payment processors.
4. Customization
Can I add my name and number to a jersey? Yes! We offer high-quality heat-transfer printing for names and numbers. Look for the “Personalize” option on the product page. Please note that personalized items cannot be returned or exchanged.
5. Quality & Care
What is “Icon Inspo”? “Icon Inspo” refers to modern jerseys that feature patterns or details inspired by a club’s historic/vintage kits. It’s the perfect blend of new-school tech and old-school vibes.
How should I wash my sportswear? To keep your gear looking fresh:
- Wash inside out in cold water.
- Avoid using bleach or fabric softeners.
- Do not iron directly on the prints or logos.
- Air dry only; avoid the dryer to prevent the heat-pressed logos from peeling.
6. Returns & Exchanges
Can I return an item if it doesn’t fit? We offer exchanges for non-personalized items within 48 hours of delivery, provided the tags are still attached and the item is unworn. Check our Refund & Return Policy page for full details.
